Privacy Policy

Privacy Policy

1. Data Controller

In accordance with applicable data protection regulations, we inform you that the personal data collected through this website will be processed by:

  • Company: BOXPACK S.L.
  • Tax ID: B50481233
  • Address: Polígono San Valero, 44 - 50013 Zaragoza (Spain)
  • Email: info@boxpackjewels.com

2. Purpose of Data Processing

At Boxpack Jewels, we process personal data provided by users for the following purposes:

  • Managing orders and providing requested services
  • Handling inquiries and customer requests
  • Sending commercial communications related to our products and services
  • Improving user experience and website performance

If the required data is not provided, it may not be possible to fulfill these purposes.

3. Legal Basis

The legal basis for processing your data includes:

  • The execution of a contract or provision of services
  • The user's consent when submitting forms or contacting us
  • The legitimate interest of the company for commercial communications

4. Data Retention

Personal data will be stored as long as necessary to fulfill the purposes for which it was collected or until the user requests its deletion, and in accordance with legal obligations.

5. Data Recipients

Data may be shared with third parties when required by law or necessary for service provision, such as:

  • Public authorities (tax, social security, etc.)
  • Financial institutions for payment processing
  • Service providers involved in order management

No international data transfers are planned unless required by service providers.

6. User Rights

Users have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion of their data
  • Request restriction or objection to processing
  • Request data portability

To exercise these rights, users may contact us via email. If you believe your rights have been violated, you may file a complaint with the relevant data protection authority.

7. Data Security

Boxpack Jewels applies appropriate technical and organizational measures to ensure the security, integrity and confidentiality of personal data, preventing unauthorized access, loss or alteration.

8. Data Source

The personal data processed by Boxpack Jewels comes directly from the user or from publicly available sources. No special categories of sensitive data are processed.

9. Changes to This Policy

Boxpack Jewels reserves the right to update this privacy policy to reflect legal or operational changes. Users are encouraged to review this page periodically.